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Free providers give you an address on their domain. We give you your own domain with addresses you choose. Plus no ads, no tracking.

None at all. We handle all the technical setup: domain registration, DNS records, server configuration, security. You pick a domain, create mailboxes, done.

Yes. InboxFamily works with any standard email app: Apple Mail, Outlook, Thunderbird, and more. We provide automatic configuration so setup takes seconds.

Five minutes. Pick a domain, pay, create mailboxes. We handle domain registration, DNS, security, and server configuration automatically.

Your own domain means your email addresses belong to you, not a provider. If you ever switch services, your addresses come with you. It's like owning your home instead of renting.

We check the name you want across thirteen endings at once and show you which are free, with the exact price of each. If they are all taken, try another name, or buy a domain anywhere you like and bring it here.

It stays with you. The domain is registered in your name, and you own it regardless of your InboxFamily subscription. You can transfer it, point it elsewhere, or use it with another email provider.

Not in the first 60 days. ICANN blocks a transfer for 60 days after a domain is registered, and for another 60 days after the registrant's name or email address changes. The rule applies at every registrar, not only ours. After that, ask us for the auth code and the domain goes wherever you want. Your mail keeps working the whole time.

Yes, and then you only pay for the mailboxes. Your domain has to point at us, which is a handful of records at whoever keeps it. Hand us an API key for a provider we can talk to and we add them for you and keep them right. Everywhere else we show you exactly what to paste and check the records live until they are all there.

Up to 6 mailboxes per family, each with 5 GB of storage. That's enough for years of email. You also get 10 aliases for shared or forwarding addresses.

An alias is an additional email address that forwards to an existing mailbox. For example, info@yourdomain.family can forward to your main mailbox. No extra storage used.

Yes. You create their mailbox, set a password, and configure their device. They don't need their own account, you manage everything from your admin panel.

Of course. InboxFamily doesn't replace your current email, it gives you something better alongside it. Use both, forward between them, switch at your own pace.

Yes, some. Nobody can stop all of it. What we can tell you is that every message is checked before it reaches you and most spam never arrives. When something does get through, press Junk. That teaches the filter for every family here, so the next person does not see it. If you want to know what runs behind that, it is all on our anti-spam page.

Rarely. Your domain is signed with SPF, DKIM and DMARC from the first day, and your mail leaves through Amazon's sending infrastructure, the same route large companies send from. That is what receiving providers look for.

5 GB a mailbox holds years of everyday email, and each mailbox can send 50 messages an hour. Family mail does not come close to either. If you ever do run into one of them, write to us.

Any app that speaks IMAP and SMTP, which covers the ones people use: Apple Mail, Outlook, Thunderbird, Samsung Email. Most of them find the right settings on their own once you type in your address and password.

Yes, at webmail.inboxfamily.com. Everyone on your domain signs in there with their own address and password, on a phone or a computer, with nothing to set up.

Not today. InboxFamily is email, and email is what we are good at, so keep using the calendar and the task list you already like. If a shared family calendar is something you would want from us, write and say so. Enough families asking is how anything gets built here.

The ones that work all rush you: a delivery you must confirm now, an account about to close, an invoice to pay today. Slow down and check the sender's real address, not the name it displays. Never open an attachment you did not expect, even from someone you know, because their account may not be theirs any more. If a message claims to be from a bank or a shop, go to the site yourself instead of following the link.

No, and neither would any provider worth using. We have no password to ask for: you sign in with a passkey or a one-time link. Anything claiming to be us and asking you to confirm details is not us. Forward it to security@inboxfamily.com and we will look.

CISA, the federal cybersecurity agency, publishes plain advice for families rather than specialists: cisa.gov/secure-our-world. The FTC lists the scams going around right now, and takes reports on them, at consumer.ftc.gov/scams.

Email security@inboxfamily.com with whatever detail you have. A vague report beats none. We hold other people's mail, so a report about this service is worth more to us than it is to you.

Yes. Nobody at InboxFamily reads your mail, and we do not scan it to build a profile of you or to sell advertising. The spam filter is the one thing that looks inside a message. It runs by itself on our own server, and it is looking for spam and phishing, nothing else.

Running email properly costs money: servers, security certificates, spam filtering, backups, and somebody watching it around the clock. The $19 covers all of that for your whole family, and it covers your domain renewal every year after the first. You pay for the domain once, when you sign up. No hidden fees.

Yes. No contracts, no cancellation fees. Cancel from your settings page and the subscription runs to the end of the period you have paid for. Your mail stays readable for 14 days after that. Your domain is registered in your name, so it stays with you either way.

Nothing at once. Stripe retries a card for about three weeks before it gives up. After that you can still read your mail and copy it out for 14 days, but not send. We write to you before anything goes, and mailboxes are not deleted until 60 days after the paid period ended.

Ask us, or ask Stripe through the link on your receipt: Stripe can refund a payment up to 60 days after it was taken. The first year of the domain is the one thing we cannot refund, because it is registered in your name the day you pay and it stays yours.

Anytime. The domain is registered in your name, so your addresses go with you. Connect any email app over IMAP, copy your mail across, then point the domain at your new provider. We don't lock you in.

Not yet. It's $19 a month, and you can stop any month you like. If paying for a year at once would suit your family better, tell us and we'll add it.