Guide

Free G Suite ending? Keep your family's domain

Google is flagging old free G Suite accounts as commercial and asking families to pay for Workspace. Your addresses don't have to change either way.

Updated September 2026

G Suite (free)Flagged: 45 daysInboxFamilySame addressessmiths.familyanna@tom@lily@Everyone keeps their address

Short answer

If Google flags your free G Suite as commercial, you have 45 days to appeal or start paying for Workspace. There's a third option: move the mail to another provider. The domain belongs to you, so everyone in the family keeps the address they have now.

What Google is doing

The free G Suite legacy edition was meant to stay free for personal use. Since spring 2026, Google has been flagging some of those accounts as commercial, including family domains that have never been used for business, and The Register reported that Google hasn't said what triggers the flag.

The notice gives you 45 days. After that, Google says it will start suspending Gmail, Calendar, Drive and Meet on the account, and you lose access to the data in them.

Your three options

Appeal

Free, from the Admin console. Some families win. Others get a refusal with no explanation, and the clock keeps running while you wait.

Pay for Workspace

Nothing moves, and you pay per person, every month. A family of five pays for five business seats.

Move the mail

The domain is yours, not Google's. Point it at another provider and everyone keeps the address they've had for years.

Whichever you pick, don't wait until day 44. An appeal can take weeks, and moving the mail is easier while the old account still works.

How moving works

  1. 1

    Save a copy first

    Run Google Takeout for every account before anything else. If Google suspends the account, you still have the mail, contacts and files.

  2. 2

    Create the same mailboxes

    Sign up with the domain you already own and make a mailbox for each person, with the same names they use today.

  3. 3

    Point the domain at us

    If your DNS is at Cloudflare, GoDaddy, Namecheap, Porkbun or another provider we support, you paste an API key and we write the records. Anywhere else, including Squarespace (where Google Domains went), you paste a few records and the panel checks them as you go.

  4. 4

    Bring the old mail across

    Add the old Google account and the new mailbox to Apple Mail or Thunderbird, then drag the folders over. New mail starts arriving at the new mailbox as soon as the records are live.

What you leave behind

We do email, not Calendar or Drive. Shared calendars and files need a new home, and a free personal Google account or iCloud handles both well. Takeout gives you the files to bring along.

Each of our mailboxes holds 5 GB. If someone has fifteen years of mail and a lot of photos in it, move the recent years and keep the Takeout archive for the rest.

What it costs

You already own the domain, so you pay only for the mail: $19 a month for the whole family, with six mailboxes, ten aliases and a catch-all. No per-person pricing, and no contract.

Not sure which way to go? See how the options compare.

Bring your domain, keep your addresses

$19 a month for the whole family. We set up the records with you and check them live.

Get started