Is Comcast email going away?
No. Your comcast.net address is moving to Yahoo Mail, and it keeps working there. Here is what changes, what gets left behind and what to do if you'd rather not follow it.
Updated
Short answer
Is Comcast email going away?
No. Nobody is closing comcast.net addresses. Xfinity is passing the mailboxes to Yahoo Mail, one group of customers at a time, and its own page says the address, messages, folders and contacts stay. No end date has been announced, and neither Xfinity nor Yahoo says a mailbox is switched off if you wait.
The rumor comes from the invitation itself. An email saying your mailbox is "moving" reads like a shutdown notice, and scammers send copies that say you'll lose access today. Real notices come only from xfinity@updates.xfinity.com, Xfinity says, and never ask for your password by reply.
What should I use instead of Comcast email?
Staying on Yahoo is the easy choice. Anything else means a new address, and the same switching work below. The difference is whether you'll have to do it again.
| Option | Your address | Cost | Worth knowing |
|---|---|---|---|
| Yahoo Mail | Keeps @comcast.net | Free | No switching. Filters and forwarding rules have to be set up again |
| Gmail | New, @gmail.com | Free | Your name is probably taken there |
| Outlook.com | New, @outlook.com | Free | Your name is probably taken there too |
| Proton Mail | New, @proton.me | Free, or $3.99 a month paid yearly | Its Easy Switch tool imports mail from Yahoo |
| Fastmail | New, @fastmail.com or your own domain | From $5 a month paid yearly | No free plan. Your own domain if you set it up |
| Your own domain | New, like grace@smiths.family | $19 a month with us, for up to six people | Moves with you, so it's the last switch you make |
Yahoo Mail
- Your address
- Keeps @comcast.net
- Cost
- Free
- Worth knowing
- No switching. Filters and forwarding rules have to be set up again
Gmail
- Your address
- New, @gmail.com
- Cost
- Free
- Worth knowing
- Your name is probably taken there
Outlook.com
- Your address
- New, @outlook.com
- Cost
- Free
- Worth knowing
- Your name is probably taken there too
Proton Mail
- Your address
- New, @proton.me
- Cost
- Free, or $3.99 a month paid yearly
- Worth knowing
- Its Easy Switch tool imports mail from Yahoo
Fastmail
- Your address
- New, @fastmail.com or your own domain
- Cost
- From $5 a month paid yearly
- Worth knowing
- No free plan. Your own domain if you set it up
Your own domain
- Your address
- New, like grace@smiths.family
- Cost
- $19 a month with us, for up to six people
- Worth knowing
- Moves with you, so it's the last switch you make
Prices from Proton's pricing page on November 10, 2026 (the regular yearly price, not the first-year offer), and from Fastmail's in October 2026.
What changes
Xfinity started inviting customers in June 2025. Once you accept Yahoo's terms, according to Xfinity and Yahoo (both read on November 10, 2026):
- Yahoo runs your comcast.net mail. You read it in Yahoo Mail on the web or in its app, or in your own mail app.
- Apple Mail, Outlook and other mail apps keep working once you change their settings to Yahoo's.
- Filters and forwarding are not kept. Forwarding stops the moment your mailbox moves, until you set it up again in Yahoo.
- Messages with attachments over 25 MB don't move. Xfinity puts them in a separate folder and gives you 30 days to download them.
- If you have more than 4,100 folders, the extra ones are merged into one.
- Contacts beyond 10,000 are lost, and contact groups don't move at all.
- The switch is final. After you accept, the mailbox opens only through Yahoo.
Before your turn comes, write down your filters and forwarding rules, and download any message with an attachment over 25 MB.
Want a copy of everything before or after the move? Here's how to download your Yahoo mail.
What stays the same
The address itself, your messages, folders and contacts. For most people the move goes fine. It's still a reminder that the address belongs to your internet provider, and the provider can hand it to someone else.
Internet providers are getting out of email
Comcast isn't the first. Verizon moved its customers' email to AOL in 2017, and Cox announced at the end of 2023 that cox.net mail was moving to Yahoo too. Running email costs providers money and earns them nothing, so the addresses get passed along to whoever will take them. Wondering about AOL itself? It isn't going away. Another provider? Check any old address.
If you've had the same address for twenty years, this is the moment to decide whether you want it to depend on your internet bill.
An address nobody can move for you
An address on your own domain, like grace@smiths.family, doesn't belong to an internet provider or an email company. If you ever switch providers, you take the domain with you and the address keeps working. The next move is your choice.
It also works for the whole household. Everyone can have an address on the same family name, instead of each person tied to whichever company they signed up with years ago.
How to switch without losing anything
- Get the new address first and keep the old one open. There's no rush to close it.
- Move your old mail by adding both accounts to Apple Mail or Outlook and dragging the folders across. The steps, with Yahoo's settings.
- Update the important senders: bank, doctor, school, pharmacy. Then the rest as mail arrives at the old address.
- Check the old address once a week for a few months, until nothing new shows up there.
Want to see the options side by side? Read the comparison.
Questions people ask about the move
No. Comcast is handing comcast.net mailboxes to Yahoo Mail, not closing them. Xfinity says your address stays the same, along with your messages, folders and contacts. What ends is Xfinity running the mailbox: once you accept Yahoo's terms, Yahoo is your email provider.
Neither company has announced a deadline. Xfinity calls the move an upgrade it is offering at no cost, with invitations going out gradually through 2026. Yahoo says that if you don't want to move, you can export your mail at export.xfinity.com and close the account. Neither page says what happens to a mailbox that stays put.
You wait for your turn. Xfinity emails you when your mailbox is ready, and the next time you sign in at connect.xfinity.com you are asked to accept Yahoo's terms. After that you read your mail at mail.yahoo.com with the same comcast.net address. If the family has several comcast.net mailboxes, each one signs in and accepts on its own.
Most often because the mailbox has moved. After you accept Yahoo's terms, the mailbox opens only through Yahoo, so Apple Mail, Outlook and other mail apps stop until you add the account again with Yahoo's settings. Yahoo says some apps also need an app password, which you create in your Yahoo account's security settings. Forwarding stops too, until you set it up again. If Yahoo says it doesn't recognize your address, your mailbox hasn't moved yet: keep signing in through Xfinity.
Xfinity says real notices about the move come only from xfinity@updates.xfinity.com, and that it will never ask you to reply with your password. It names "verify immediately or lose access" as the wording scammers use. The safe way is to skip the link in the email and sign in at connect.xfinity.com yourself.
Xfinity says the move to Yahoo is open to current and former customers, as long as the mailbox was signed in to within the past two years. An address you haven't opened for longer than that may not be offered the move, so sign in now if you want to keep it.
Yes. Gmail can import your old mail once, or you can add both accounts to a mail app and drag the folders across. Your address changes to a gmail.com one. Here are the steps.
An address that stays yours
Your family's own domain and six mailboxes, for $19 a month. We set everything up.
Find your family's domain